FAQ line

FAQ

Access

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Click on “Forgot your password?”, enter your User ID and registred email.

Enter the characters displayed on the screen and click “Submit”.

Upon receiving the provisional password, return to the site www.petronect.com.br, enter the user and password on the main screen and click “OK”.

Then enter the user and password received by email and create a new password according to the instructions on the screen. Then click “Modify”.

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To recover these information please contact us by the Call Center :

• Relationship Center: +1 866 791-9432 (USA)
• +1 713 808-2599 (Other Countries)

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To recover the access to the Registration Portal, it is necessary to prove the relationship of the applicant with the company, just following the steps below:

1 Send the documents below to the e-mail suppliers.registry@petrobras.com.br
2 Fill out the (Letter of Administrator), signed by the legal representative included in the Social Contract, Articles of Association/Incorporation or Bylaws and the Minutes of Election of Members of the Executive Board.
3 Send the latest version of the documents that proof of being legally constituted in its country of origin as the following instructions:
• PROOF OF BEING LEGALLY CONSTITUTED IN ITS COUNTRY OF ORIGIN
Submit the equivalent documents appropriate to the legislation of each country, as listed:

> Certificate of Fact, Certificate of “Status”, Registration in the Business Registry Center, etc.;
> Full content of the Social Contract, Articles of Association/Incorporation or Bylaws;
> Current minute of the board of directors, executive board or shareholding composition of the company;
> Documents mentioning alteration of the corporate name, incorporations, mergers, acquisitions, partnerships and holdings, when applicable.

***Signatory Countries of the Hague Convention

-Documents apostilled according to the Hague Convention: Apostilles issued by countries party to the Hague Apostille Convention, including those issued prior to the date of validity of the said Convention in Brazil, will be accepted nationwide from August 14, 2016, in substitution of diplomatic or consular legalization, according to art. 2° of Resolution n. 228, of June 22, 2016 and Legislative Decree n. 148, of June 12, 2015.
https://www.cnj.jus.br/poder-judiciario/relacoes-internacionais/apostila-da-haia/paises-signatarios/

-Public Sworn Translation in Brazil in its completeness into Portuguese language by Public Sworn Translator in Brazil so that them produce legal effects in accordance with the provisions of Law 10.406/2002 - article 224 (Brazilian Civil Code) and Art. 32 paragraph 4° of Law 8666.

Note: Alternatively, if the documents are not apostilled, the documents of the Signatory Countries of the Hague Convention that are Notarized, Consularized and Translated by Public Sworn Translator in Brazil will be accepted.

***Non-signatory Countries of the Hague Convention

-Notarization
-Consularization of the Document by the Brazilian Consulate in the country of origin.
-Public Sworn Translation in Brazil in its completeness into Portuguese language by Public Sworn Translator in Brazil so that them produce legal effects in accordance with the provisions of Law 10.406/2002 - article 224 (Brazilian Civil Code) and Art. 32 paragraph 4° of Law 8666.

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It is the user with profile to manage other users. Can create new users, modify functions and data such as e-mail, phone, and name of other users. In addition, the administrator can block and unblock users.

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Only the user administrator is allowed to create users.

To do this, must access the menu "The Petronect"> "My Account". Enter the full name, password, and user to be created. After that, must assign the profile of Registry at Petrobras to the user and click on "Save".

General questions

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To expand your line of supplies, the company must send a message by the Contact Us of the registry with the following information:

• Intention to expand the line of supply;
• Standardized name of the family and respective SAP code;


The Registration of Supplier of Goods and Services will analyze the request and include the items in the supply expansion process; however, there will be no technical analysis of compliance with the requirements of the technical criteria. The family will be included in the company's supply line and, as of November 2019, it will contain Status “D - Declaration of Interest, after approval on the LFO criteria.

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For those families that have open calls for PQ, the Inscription Process will be the supplier entrance channel to the Register.

If your company is interested in registering with any of these families, enter your user and password (electronic quotes profile) on the site www.petronect.com.br, and follow this steps:

1. Click on Eletronic Quotes than Opportunity Board;

2. Click on Prequalification Menu and search for the desired one through the family code (you can consult the terms of the call and its endorsements);

3. Click Subscribe and then Prepare Bid;

4. Click Questionnaire and fill in the requested information under the PQ call;

5. Send the filled questionnaire If the user does not have purchase profile, but the Company has "identified" situation in the Registration Portal, it can also register in the available Pre-Qualifications like the same path indicated above.

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Before logging in, go to the menu "Registry at Petrobras> Supply List”. In the Supply List menu there are two options "List of Goods" and "List of Services". Click the wanted list, check the complete or simplified items, locate the wanted item and will have the description in the scope column.

We advise that before performing the query by family, some search parameters may be defined, such as Corporate, Simplified, Segment and family/scope, in the latter case filtering by keywords related to that service or material.

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We advise that before performing the query by family, some search parameters may be defined, such as Corporate, Simplified, Segment and family/scope, in the latter case filtering by keywords related to that service or material.

If the good and / or service that the company intends to provide is not found in the available list of the Suppliers Registry, it means that this material or service is new or very specific, not being of constant use of Petrobras.

You can also, use our service channel in the Purchasing and Contracting area at Contact Us, Functionality: Purchasing and Contracting, sending your suggestion for the creation of the family for Petrobras' evaluation, stating the reason, technical information and specific scope.

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Only the user administrator can make the change of e-mail.

For the user administrator to change the e-mail of another user, must:

• Insert the user / CPF and password;
• Access "The Petronect" menu;
• Click on "My Account";
• In the "My Company Users" section, locate the required user;
• Click on the "Edit" icon;
• Change the e-mail in the "User data" section and click on "Save".

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The validity of the CRC certificate is up to one year, being determined from the lowest expiration date of the Technical, Economic and Legal criteria.
The renewal of the Economic and Legal criteria is annual and we advise that the request be made up to 60 days before expiration.
The technical criteria is automatically extended for as long as the supplier has technical approval in at least one family."
Check the expiration date and status of your criterion at “Registry at Petrobras > Results From Evaluation”.

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When all criteria applicable to at least one family of interest are approved, that is, Technical, Economic and Legal, a Total CRC will be issued.
When there is approval in at least one criteria applicable to at least one family of interest, a Partial CRC will be issued.
For the Corporate Registry, if a family is not included in your CRC, check the validity and status of your criteria under “|Registry at Petrobras > Results from Evaluation”.
We emphasize that the Technical and HSE (TEC-SMS) criteria are not required during the registration process for the Corporate Registry supply items, but during the qualification stage of the hiring processes, therefore the CRC is not valid to monitor the situation of the families in the Corporate Registry.

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The expiration date is determined by the lowest among the Technical, Economic, and Legal criteria expiration dates.

- Validity of the Legal Criteria: Date of approval of the Legal Criteria plus one year (365 days).
- Validity of the Economic Criteria: Date of approval of the Economic Criteria plus one year (365 days).
- Technical Criteria Validity: Date of approval of the Technical Criteria. The extension of this validity for one year will be automatic, as long as the supplier has technical approval.
Check the expire date and status of your criteria under “|Registry at Petrobras > Results from Evaluation”.

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After entering the user and password of the company in the initial screen of the Petronect Portal, click on the "Registry at Petrobras" tab and then on "Evaluation Questionnaires" and select the desired criteria. The requirements and instructions for filling out the questionnaires can be viewed by clicking on the "Answer" icon.

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After confirmation of submission for evaluation, the questionnaires are unavailable for editing. The reopening of the questionnaire will depend on the progress of the evaluation process. The supplier should contact us through the “Contact Us” of the Registry, scheduling a video meeting or by phone:

• Brazil - Capital cities, metropolitan regions and cell phone calls: 4020-9876
• Brazil - Other regions: 0800 282 8484
• United States: +1 866 791-9432
• Other Countries: +1 713 808-2599

The Call Center is open from Monday to Friday, from 8 am to 6 pm (Brasília standard time).

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The instructions for filling out can be consulted after accessing the requirements of the questionnaires, by clicking on the icon "Instructions", located in the upper left side of the questionnaire.

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The company must inform the type of alteration to be made through the Contact Us of the registry, so that the service team makes contact, or through the video meeting appointment, in order to carry out the proper adjustment of the registry.

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The Simplified Registry is indicated for MEI (Individual Micro-entrepreneur) companies due to the complexity of the supply items. To start your registration, include the simplified Goods and Services items in the Identification - Supply step.

The Corporate Registry is indicated for large companies that produce goods and / or provide services of greater complexity.

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The consortium of companies consists of the association of companies or any other partnership, under the same control or not, that will not lose their legal personality, to obtain common purpose or determined enterprise, usually of great size or very high cost, requiring for its execution specialized technical knowledge and technical instruments of high standard.

Considering the consortium is for a specific purpose or enterprise, it is not appropriate the registration of consortiums.

Companies interested in participating in a Consortium, must fill out the registration individually.

Attach / Link

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There is no limit to the number of files attached. The company can attach as many documents as it wants to prove the requirement. We recommend that each file contain a maximum of 5 MB;
If the size of your files is larger than 5 MB, we recommend to divide them into parts. Each part must be named with sequential titles (example: Social Contract 1, Social Contract 2, Social Contract 3);
NOTE: You can attach up to 10 files at a time.

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Only the following file extensions are accepted: PDF, JPG, JPEG, BMP, PNG,TIF, GIF, DOC,DOCX, XLS, XLSX, PPT, PPTX, ODT , ODS , ODP , ODB , ODD ,TXT, MPG, MPEG, P7S, P7B, DCA e SIG.

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No. For the security of the company, all the system of the Registration Portal is digitized and the documents must be scanned, attached and linked to the respective questionnaires, in the official language of our country, Portuguese, respecting the term of validity of the documents .

If the document is larger than 5 MB, we recommend to divide it into parts, naming the sequence.

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Yes. All documents attached and linked in the Registration of Suppliers of Goods and Services of Petrobras have the purpose of evidencing what was filled out in the questionnaires. They are saved in a single folder. In this way, it is necessary to link each attached document to the corresponding requirement. It is essential for the proper evaluation of your company that all the attached documents be linked.

LFO (Supply Line)

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Suppliers who started to register with Petronect after November 01st, 2019 started to make the declaration of interest by completing the new LFO (supply line) criteria, which is self-declaratory.

Companies already registered on the Petronect portal before 11/01/2019 must send a request, via contact us, to open the LFO criteria to make the declaration of interest in the required family.

The opening of the LFO criteria applies only to the families of Goods and Services in the corporate register, in cases where it is not evaluated or are not approved (status R) in the Technical criteria.

The LFO criteria is not open to Resale/Distribution families.

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The generation of "D" status for a reseller will only occur when the reseller has passed the Legal criteria, and if any of the reseller's manufacturer has approved the LFO (supply line) criteria, and does not have a "R - Failed" status with a date of technical calculation less than 365 days.

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No, as the LFO (supply line) criteria is self-declaratory. Only detailings confirmed by Petrobras' evaluators, upon evaluation of the Technical or TEC-SMS criteria are displayed in the CRC.

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Suppliers who have declared interest in a certain supply item may participate in Petrobras' bids, however, if the company's proposal is considered the winner, it will be required to fulfill the technical criteria during the bidding process, in the Qualification phase.

Technical

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To maintain the high level of suppliers, Petrobras carries out several inspections, which verify that the manufactured products comply with the specifications contained in the contractual documents, and attest to the quality of industrial maintenance and assembly.

For more information, please access “www.canalfornecedor.petrobras.com.br / How a Contract Works / Quality of Goods ".

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No, the registry of service providers can be made in the parent company or subsidiary.

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To access the standards, please access - www.petrobras.com.br - click on "Business Center", "Supplier Channel", "Contracting" and "Technical Standards".

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The detailing is composed of technical characteristics of the Goods or Services selected by the supplier, as being of its supply line, and confirmed during the evaluation of the technical criteria.

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The certificates submitted can be issued by any client of your company, does not have to be Petrobras.

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Yes, the certificates are accepted, regardless of who contracts, even if it is a contracting company of the same main activity of the company under evaluation, eg: constructor subcontracts another constructor. The certificate must identify the final client and the company under evaluation with the service performed by it.

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No, the technical responsibility notes (TRNs) as well as the list of works carried out do not prove the effective execution, conclusion and acceptance of the works performed.

Economic

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Yes, see below the documents for each type of company:

Required Financial Statements – National Bidders
Joint-stock Companies and Limited Liability Companies - LLC
• Balance Sheet;
• Income Statement of the Year;
• Independent Audit Report by an auditor registered in the Securities Commission – for publicly held companies or for large companies.

Note1: It is considered large, for the exclusive purposes of the Law 11.638/07, a company or group of companies under common control that has, in the previous fiscal year, a total asset greater than R$ 240.000.000,00 (two hundred and forty million reais) or gross annual revenue exceeding R$ 300.000.000,00 (three hundred million reais).

Non-profit Societies and Other Companies
Applicable to Individual Entrepreneur, Individual Limited Liability Company, Non-profit Societies and etc.

• Balance Sheet;
• Income Statement of the Year;

Cooperatives • Balance Sheet;
• Income Statement of the Year;
• Independent Audit Report by an auditor registered in the Organization of Brazilian Cooperatives;
• Proof of the share capital proportional to the number of members of the cooperative required to provide the service - present the Bylaws with Minute of General Meeting that approved it and the Book of Enrollment;
• Proof of sending the Balance Sheet and the Income Statement of the Year to the regulation agencies, as provided in art. 112 of Law No. 5,764 of 1971;
• Proof of the integration of the respective shares by the cooperating parties that will perform the contract - Present a list of nominees that are members of the Minute of General Meeting in which the association of the cooperative was approved, duly registered in the trade board or notary's office.

Required Financial Statements – Foreign Suppliers:
• Balance Sheet - Balanço Patrimonial;
• Income Statement - Demonstração do Resultado do Exercício.
• Note to Financial Statements – Notas Explicativas.

Note1: The financial statements of foreign companies must be submitted in IFRS or USGAAP standards when applicable or according to Generally Accepted Accounting Principles in which the companies are incorporated.

Note2: Financial Statements published in English or Spanish will be accepted. The Financial Statements published in other languages must be submitted together with its sworn translations.

Note3: All the documentation must be properly signed by the responsible accountant and legal representative of the company.

Note4: If the Financial Statement is prepared by an Independent Audit company (Independent Audit Report – IAR), there is no need for it to be signed by the responsible accountant and the company's legal representative; the same goes for national companies.

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No, all the documentation must be properly signed by the responsible accountant and legal representative of the company.

For national companies, the accounting documents must be signed by the accountant (national companies - with the registration number in the CRC - Regional Accounting Council) and by the legal representative (with the position he holds in the company's administration or with the citation of the condition of partner, when applicable). Note: If the Financial Statement is prepared by an Independent Audit company (Independent Audit Report – IAR), there is no need for it to be signed by the responsible accountant and the company's legal representative; the same goes for national companies.

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No. The company must submit the CFS with initial and final balance equal to the available informed in the BS (cash, bank and financial investments).

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The Financial Statements published in the “Annual Report” will be accepted if published in English or Spanish; if not published, or published in other languages, must be notarized and authenticated by the Brazilian Consulate in the respective country, and translated into Portuguese by a sworn public translator (as determined by Law No. 8.666 of 21-06-93, art.32 in its art. § 4.º).

Note: When submitted in English and Spanish translation is not necessary.

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We recommend to read the instructions available in the questionnaire of the economic criteria, before starting to fill out the Credibility Table. To access the "Instructions", please enter the Registration Portal with your login and password, click on the "Registry at Petrobras" tab, "Evaluation Questionnaire", click on the "click here" link to view the answers of the questionnaire only with the current family requirements, search for the "Economic Criteria" and the "Credibility" Requirement, click the "View" button. Then click "Instructions".

We also recommend that the Credibility Table be filled out by a professional in the accounting area of the company.

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No. The values must be in the currency of the country of origin, even if translated never changed nor filled out in thousands of units.

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The deadline is 120 days from the end of the previous year. From this date it is necessary to submit the balance of the subsequent year.

Ex: The Balance Sheet of 2020 will be accepted until April 30, 2022. After this date the company must submit the statements for 2021.

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Yes, provided that the Intermediary Statements refer to the situation of the Company on March 31th or later and accompanied by the Financial Statements closed in the previous year.

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The balance sheet registered in the commercial board does not mean that it is within the standard required by the legislation. Soon, the company will be able to make a new balance sheet according to the legal standard without changing the balances of the balance sheet originally registered.

The Financial Statements registered with the commercial board assume a standard of preparation in accordance with CFC Resolution No. 1374/11, in the format established by Law 6,404/76 and amendments contained in Laws 11,638/07 and 11,941/09; therefore, the company will not need to prepare new statements, nor will there be any need to modify them.

We emphasize that, in order to evaluate the processes of the Economic criteria, the Financial Statements prepared in accordance with CFC Resolution 1374/11, in the format established by Law 6,404/76 and amendments contained in Laws 11,638/07 and 11,941/09.

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Check if there is still any document needed to register to attach (balance and IS).

There are differences in the edition of the referred table where the balances submitted are not consistent with the balances of the groups and / or the result of the exercise.

We suggest to open a ticket at Contact Us or schedule a video meeting to report the problem and request assistance from our support team.

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Companies that opt for the SIMPLE NATIONAL taxation regime, which makes it optional the elaboration of the accounting-financial statements for small entities, only refers to the rules of tax inspection.

Therefore, it is necessary to submit the Balance Sheet and other accounting-financial statements in the bidding or registration processes.

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Yes, as long as you have all necessary documents.

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They were extracted from an external database contracted by Petrobras.

Important: The automatic completion can happen when the economic criteria for editing is opened. If the company does not agree with what is filled in the credibility table, can choose to fill out manually, and therefore attach the supporting documentation as required in the instructions.

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Yes. Just if the company does not click in submit. If it has just saved the questionnaire, it will still be able to return with the action.

Important: Once any change in the credibility table is made, the company will have to submit the supporting documentation, as required in the instructions.

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Only in the Renewal of the Economic Criteria.

Legal

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Since there is a variation of the names of the Certificates in the different bodies / notary offices of the Brazilian states, it is recommended that the company request a certificate that provides essential information such as: corporate name, starting date of the activity of the company, address, share capital, social object, shareholding composition, record of the last contractual alterations filed etc.

Usually for the State Commercial Boards, the Certificates issued may be called: Simplified Certificate or Full Certificate. In the case of Notary Offices of Civil Registry of Legal Persons and Civil Registry of Natural Persons the most comprehensive Certificate is the Certificate of Full Content.

Only certificates will be accepted. The registration form issued by the State Commercial Board has no legal value.

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No, just attach the last consolidated contractual alteration. If the company has not consolidated any contractual alteration, must submit the constitution contract (primitive contract) and all other contractual alterations.

For national companies, it is important to note that the documentation verification will be carried out by comparing the dates and respective protocols of changes / movements indicated in the certificate of the commercial board / RCPJ or RCPN and the records placed by them in the contract / documentation presented.

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No, the protocol will not be considered under any circumstances as a substitute for any document or certificate. Only the document required must be submitted for acceptance.

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The company must inform the type of alteration made through the Contact Us, so that the service team makes contact; or in a video meeting in order to carry out the proper adjustment of the registry.

The company can attach the supporting document to the ticket, or the analyst who performs the service can verify the data on the federal revenue site.

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All documents from countries that are not part of the Hague Convention must be stamped by the Brazilian Consulate in their country of origin.

Apostilles issued by countries party to the Hague Apostille Convention, including those issued prior to the effective date of said Convention in Brazil, will be accepted throughout the national territory from August 14, 2016, in substitution for diplomatic or consular legalization , according to art. 2 of Resolution no. 228, of June 22, 2016 and Legislative Decree n. 148, of June 12, 2015.

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The verification can be carried out on the website of the Conselho Nacional da Justiça, performing the search in the search field.
https://www.cnj.jus.br/poder-judiciario/relacoes-internacionais/apostila-da-haia/paises-signatarios/

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We inform that the authorization decree and letter of legal representative remain as requirements for regularization of the Legal Criteria in the Petrobras registry, and therefore, the criteria will not be approved in the company's registry.

We emphasize that in Public Bids for the supply of Goods or Services outside Brazil, foreign companies can participate as long as they have a Low or Medium GRI score in the Integrity Criteria, and during the bid, the Authorization Decree and Letter of Legal Representative will not be required to regularize the Legal Criteria, but only for the opportunity in question.

Note that the evaluations for the registry at Petrobras can help with a first review of the documents of the company, and it can help the company to understand if at least part of their documents are correct to the opportunities/bids process. During the opportunities, the companies have only the time predicted for the specific opportunity to regularize their documents.

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Yes, if they are not in the following languages: Portuguese, Spanish or English. In this case, the Sworn Public Translation must be done in its entirety into portuguese language, by a Sworn Public Translator in Brazil, in accordance with the provisions of the following legal provisions:

• § 4 of art. 32 of Law 8.666/1993 (Norms for Public Administration tenders and contracts);
• Art. 224 of Law 10,406/2002 (Civil Code).

HSE (TEC-SMS)

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Yes, every organization causes environmental impacts and has risks from its activities and operations, which may be insignificant or very significant. As possible impacts we can mention the consumption of energy, of water, of paper; Generation of waste such as paper, plastics, organic waste, toner cartridges, fluorescent lamps, etc. As risks we can exemplify: the possibilities of fall, sudden illness, ergonomic risks, fire risks, etc. In addition, the organization may present legal nonconformities with risk of action by public bodies.

Therefore, it is necessary to complete all HSE requirements demonstrating how the organization treats each requirement.

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The evaluation of HSE items aims to know the level of commitment of companies with the requirements of these standards, both for certified and non-certified companies. Certification is not mandatory, however, it is valued in the same way as a non-certified Environmental or Occupational Health and Safety Management System, as long as the proper implementation can be verified in the assessment.

In the case of companies not certified for the intended activity, their evaluation will be carried out by completing the other requirements present in the questionnaire such as SGSSO / SGA Tradition, Training and Investigation and accident analysis (when applicable), presenting the required documentation as instructed and which models can be found on the Petronect portal (Portuguese version) / Cadastro na Petrobras / Etapas do processo / Questionários de avaliação, Appendices required in the Evaluation criteria / Critério TEC-SMS.

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The company that submits ISO14001 certification will receive a grade 10 in all requirements of the EMS. The company that submits OHSAS18001 certification will receive a grade of 10 in all OH&S requirements.

The company that presents integrated management system (IMS) will receive a grade 10 in the requirements of EMS and OH&S, as long as it is clear that the certificate contemplates the two standards.

Attention: The certificates must be within the validity period and with an appropriate scope for the intended family.

Resale Distribution

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The alteration of detailing in the reseller/distributor registry is not made automatically after the alteration in the registry of the manufacturer. In this case it is necessary that the supplier (reseller/distributor) request through the Contact Us of the registry the revision of the detailing in the CRC. A review process will be opened for proper adjustment.

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Yes. Therefore, the company must be evaluated in the Economic, Legal and Resale Distribution questionnaires.

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No. The information from other companies is totally restricted to third parties due to Petrobras watch for the information security. The company must verify such information with its manufacturer.

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The request for expansion must be sent through Contact Us or Video meeting, informing the CNPJ (Tax Id for foreign companies) and the respective families you wish to include.

It is necessary that the manufacturer be already registered with Petrobras.

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There is no limit on resale requests per family. The Reseller may request the expansion of the same product for several different manufacturers, as long as that they are previously registered with Petrobras.

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For registration purposes no, however, if the company participates in a bid and is informed the winner, the manufacturer's condition for the intended family will be verified.

In case there are pending issues, the reseller may be asked to present the relevant documentation to the manufacturer, in order to meet the requirements set out in the notice.

Integrity

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Petrobras is permanently committed to ethics, integrity and transparency in the conduct of its business, with zero tolerance for any type of misconduct, in particular fraud, corruption, money laundering and terrorist financing, cultivating credibility with its stakeholders.

Accordingly to art. 4 of the Petrobras Bidding and Contracts Regulation (RLCP), §2, interested parties interested in starting and maintaining a relationship with Petrobras will be submitted to the Integrity Due Diligence (DDI) procedure, a mechanism provided for in the Petrobras Program Prevention of Corruption (PPPC).

The integrity criterion, through the DDI procedure, seeks to increase security in the contracting of goods and services and mitigate any risks in the relationship with our suppliers.

The result of the DDI may be the attribution of the Degree of Integrity Risk (GRI) low, medium or high.

Only companies that have been classified with High GRI will not be able to participate in contracting procedures with Petrobras (Art. 4, §3º, RLCP), with exceptions such as:

I - Inapplicability of Bidding, provided for in Article 28, paragraph 3 of Law No. 13.303/2016;
II - Exemption from Bidding, in the cases described in Article 29, V, VIII, X, XI, XIII, XV, XVI, XVII, and XVIII of Law No. 13.303/2016;
III - Bidding waiver, duly demonstrated, under the terms of the Law and the Regulations;
IV - Tenders for the sale of assets.

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The Integrity Due Diligence (DDI) procedure is part of the Petrobras Corruption Prevention Program (PPPC) and aims to assess the integrity risk to which Petrobras may be exposed in its relationship with its suppliers, based on the analysis of information related to the profile, history, reputation and their anti-corruption practices, contributing to ethics and transparency in business, as provided for in item XIII of art. 42, of Chapter IV, of Decree 8.420/15.

In line with best international practices, DDI is used to support the assessment of the Integrity Criterion and may result in the attribution of High, Medium or Low Integrity Risk Level (GRI) to suppliers.

The methodology used by Petrobras is based on risks and the extent of application of the DDI procedure is proportional to the risk factors identified in the following steps:

Application of the Integrity Due Diligence Questionnaire: aims to collect information and documentary evidence related to the supplier's profile; the market sector in which it operates; operation in countries with a high level of perception of corruption, directly or indirectly; the level of relationship between the company and its senior management with public agencies and agents; the supplier's history of possible involvement in acts harmful to the public administration; the use of intermediary agents such as consultants or commercial representatives and the existence of integrity mechanisms and procedures.

Screening (survey): in addition to the application of the Integrity Questionnaire, as a way to corroborate the information initially collected, a survey of public information regarding the supplier, its partners and administrators and companies of the same group is carried out. The sources consulted at this stage of the procedure include, but are not restricted to: specialized database, company website, Transparency Portal, Lists of Impediments and National and International Sanctions.

Assessment of the Integrity Risk Degree (GRI): the identified risk factors related to the company's profile, its relationships with public agents, history of fraud and/or corruption and the use of intermediaries are confronted with the documentary evidence of the existence and application of integrity mechanisms and procedures, in order to assess the effectiveness of the prevention and remediation measures maintained by the company.

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To meet the Integrity Criterion, suppliers must share information about their organizational and business structure, relationship with public and political agents, history and sanctions, relationship with third parties and integrity program, as provided for in art. 42, XIII, of Decree 8.420/15 and in line with best international practices.

This information supports the DDI procedure, the result of which is the attribution of the Integrity Risk Degree (GRI), as provided for in § 2, of art. 4 of the Petrobras Bidding and Contract Regulation (RLCP). Importantly, the integrity risk factors assessed during the DDI procedure are related to the following criteria, all in line with the DDI Questionnaire and Decree 8420/2015 and CGU Ordinance 909/2015:

Company profile

Number of employees; employees and collaborators; the complexity of the internal hierarchy and the number of departments, directorates or sectors; the use of intermediary agents such as consultants or sales representatives; the market sector in which it operates; the countries in which it operates, directly or indirectly; the number and location of legal entities that are part of the same economic group; the fact of being qualified as a micro or small business.

Relationship with the Public Power

The degree of interaction of the company, of members of its senior management, of its partners and other legal entities that are part of the same economic group with the public sector and the importance of government authorizations, licenses and permissions for the company's operations.

History and Reputation

History of involvement of the company, of members of its senior management, of its partners and other legal entities that are part of the same economic group in cases of ethical deviations, fraud and corruption.

Prevention, Detection and Correction Mechanisms for Irregularities and Corruption Acts

Existence and application of mechanisms to prevent, detect and correct irregularities and acts of corruption, compatible with the size of the company.

The evaluation considers the parameters provided for in Art. 42 of Decree 8.420/15, which regulated Law 12.846/13, CGU Ordinance 909/15 and Interministerial Ordinance 2279/15, as well as the Guide “Integrity Program: Guidelines for Private Companies" or, when applicable, the booklet "Integrity for Small Businesses", both published by CGU - Ministry of Transparency and Controladoria Geral da União, and other national and international guidelines and practices.

For more information:
https://canalfornecedor.petrobras.com.br/pt/compliance/due-diligence-de-integridade/

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The evaluation of the integrity criterion takes place upon registration, reclassification or renewal of the supplier in the Petrobras Registry. If the supplier does not have a GRI assigned, in the qualification stage of the bidding process, the DDI Questionnaire must be answered by the supplier.

The result of the DDI may be the attribution of the Degree of Integrity Risk (GRI) low, medium or high. Once the GRI is awarded, there is no validity period for the attribution of this Degree.

Additionally, the supplier's GRI may be reassessed when: (i) the company has documentary evidence that proves the evolution of the mechanisms for prevention, detection and correction of irregularities and acts of corruption; (ii) in situations where Petrobras observes the need to update information on risk factors and elements of the supplier's integrity program.

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The GRI result can be consulted, after logging in to Petronect, in “Registry at Petrobras > Results From Evaluation > CRC”.

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If the result of the evaluation of your company's integrity criterion was High Integrity Risk Level (GRI), the Petrobras Compliance area maintains an exclusive channel available for this matter. Therefore, if this result occurs and, throughout the DDI, the reasons for this degree attribution have not yet been understood, please contact us via e-mail: duediligence@petrobras.com.br.

We suggest that this contact is preferably made by professionals dedicated to the Compliance function in your company.

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The result of the GRI assessment will be impacted by the identification or not of risk factors in the steps of applying the DDI Questionnaire and conducting surveys, as follows: If risk factors are NOT identified and:

the company presents sufficient documentary evidence that proves the existence and application of mechanisms for prevention, detection and correction of irregularities and acts of corruption, the company will have the GRI classified as Low; the company presents sufficient documentary evidence that proves the existence, but not the application, of mechanisms for prevention, detection and correction of irregularities and acts of corruption, the company will have the GRI classified as Low or Medium, depending on its profile; the company does not present sufficient documentary evidence that proves the existence of prevention, detection and correction mechanisms for irregularities and acts of corruption, the company will have the GRI classified as Medium; If risk factors are identified and:

(i) the company presents sufficient documentary evidence that proves the existence and application of mechanisms for prevention, detection and correction of irregularities and acts of corruption, the company will have the GRI classified as Medium;
(ii) the company presents sufficient documentary evidence that proves the existence, but not the application, of mechanisms for prevention, detection and correction of irregularities and acts of corruption, the company will have the GRI classified as Medium or High, depending on the quantity and nature of the identified risk factors and company profile, in accordance with the criteria for Integrity Risk Factors described above; and
(iii) the company does not present sufficient documentary evidence to prove the existence of prevention, detection and correction mechanisms for irregularities and acts of corruption, the company will have the GRI classified as High.

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Yes. The questionnaire is open to all registered companies and its completion is a condition for it to be closed and sent. In companies where the Legal questionnaire is also open, the submission of your answers will only be possible after closing the Integrity questionnaire or after the automatic closing period has elapsed.

In the case of entities and their branches or branches that have the same CNPJ root, the valid questionnaire will be considered as filled in by the first to respond.

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Yes. In the bidding process, the bidder that does not have a GRI assigned must respond to the DDI Questionnaire and send the supporting documentation. The absence or refusal to answer will imply the impossibility of the bidder to remain in the bidding process.

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We emphasize that all personal data collected and processed within the scope of the questionnaire and the DDI procedure, in order to comply with a legal obligation, are used exclusively to assess the integrity criterion.

These data are stored and processed securely by Petrobras, considering the nature of the information processed, the specific characteristics of the processing and the current state of technology, in the form of the General Law for the Protection of Personal Data (LGPD) - Law 13.709/2018.

The contact of the person in charge of data at Petrobras and information on how the holders can exercise their rights can be obtained at https://petrobras.com.br/en/privacy-and-protection-of-personal-data/?q=protection-of-personal-data

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The company's current GRI is valid until the next assessment carried out by Petrobras' Compliance area. This result does not expire.

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No. The completion of the IDD questionnaire is required during the registration, renewal, or reclassification of suppliers in the Registry. In Petrobras' bidding processes, bidders who do not have an assigned Integrity Risk Level must fill out the IDD questionnaire during the qualification stage of the bidding process.

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No. The rules and criteria for evaluating the Integrity Risk Level remain unchanged and can be consulted on our Supplier Portal, in the ASG, Innovation, and Compliance/ Integrity Due Diligence section.

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No. The collected information will be used for Petrobras' preventive actions with its supplier chain.

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By participating in the ASG Journey for Suppliers, available on our Supplier Portal, in the ASG, Innovation, and Compliance section.

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The ASG Questionnaire aims to measure the maturity of our supplier chain in ESG (Environmental, Social, Governance) themes and actions, and its completion is optional. The IDD Questionnaire, on the other hand, supports the evaluation of the Integrity Criteria, which is an integral part of Petrobras' registration process for suppliers of goods and services.

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Yes. However, the principle of proportionality should be applied, and it is not expected that kind of companies present the same level of formality as would be required of a large company.

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In cases where the IDD analysis indicates the assignment of a High Integrity Risk Level, prior to the assignment, Petrobras' Compliance area presents in writing to the supplier the points that contributed to the High Integrity Risk Level, granting a period of 5 business days for the supplier to provide feedback on such points. If you have not received a prior feedback email and your company has been classified with a High Integrity Risk Level, please let us know.

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The Medium Integrity Risk Level classification does not impose any restrictions or disadvantages on the supplier's participation in Petrobras' bidding processes. However, if you are interested in speaking with our Compliance team, either for benchmarking purposes or to present the actions in the fields of ethics and integrity that your company has been undertaking, you can also do so by emailing duediligence@petrobras.com.br. Petrobras' Compliance area will be pleased to assist you.